Welcome to Parsel’s privacy notice.
Parsel respects your privacy and is committed to protecting your personal data. This privacy notice will inform you how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.
This privacy policy aims to give you information on how Parsel collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service or take part in a competition.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.
Parsel is made up of different legal entities, details of which can be found in our Legal and Regulatory Information page. This privacy policy is issued on behalf of the Tellimer Group so when we mention “Tellimer”, “we”, “us” or “our” in this privacy policy, we are referring to the relevant company in the Tellimer Group responsible for processing your data. Tellimer Technologies Limited is the controller and responsible for this website.
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the us using the details set out below.
Full name of legal entity: Tellimer Technologies Limited
Email address: legal@tellimer.com
Postal address: 34-37 Liverpool St, London, EC2M 7PP, UK
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
When you create an account with Parsel, you will sign up to receive emailed product communications from us. If you would like to stop receiving these communications, you can update your preferences by using the “Unsubscribe” link found in these emails, or by emailing hello@parsel.ai.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
Do not provide information about others unless you are authorized, and have consent, to use that information, disclose it, and transfer it in accordance with this privacy policy. By submitting the information about others, you represent and warrant that you are authorized to do so, that you have received authorization from the person about whom you are providing the information and that we are entitled to use such information in accordance with this privacy policy.
When you access our website but you are not receiving our products or services, you may provide us with personal data, and we may collect, use, store and transfer such data about you which we have grouped together follows:
When you access the research portal on our website to use our products or services, you may provide us with personal data, and we may collect, use, store and transfer different kinds of personal such data about you which we have grouped together follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
Automated technologies or interactions. As you interact with our website and use our products or services, we may automatically collect Identity Data, Employment Data, Technical Data (about your equipment, browsing actions and patterns) and Usage Data. We collect this personal data by using cookies, server logs and other similar technologies.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
Technical Data from the following parties:
Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
Identity and Contact Data from publicly availably sources
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
In terms of sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by Contacting us.
The table below sets out all the ways in which we plan to use your personal data, which of the legal bases we rely on to do so and, where relevant, what the legitimate interests are.
| Purpose/activity | Type of data | Lawful basis for processing, including legitimate interest |
|---|---|---|
| To provide our services and products to you and other users of our website | Identity; Contact; Profile & Transactional | To take all necessary steps prior to entering into a contract with you |
| If you use our products and services, to monitor your engagement with our products and services to help us (and our third party service providers) improve services and products and develop new services and products | Identity; Employment; Contact; Profile & Usage | Our (and our third party service providers’) legitimate interests in ensuring that our future products and services are relevant to you |
| To manage our relationship with you, including: • (i) notifying you of changes in our terms or privacy notice; and • (ii) responding to any communications or complaints you send us |
Identity; Contact; Marketing & communications | • Performing a contract that we have with you • Complying with our legal obligations • Our legitimate interests (keeping our records up-to-date, studying how customers use our products and services) |
| To administer and protect our business and our website: • (i) including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting data; and • (ii) to protect the interests, rights, safety, or property of Parsel and to monitor compliance with and enforce the terms of any agreement with Parsel |
Identity; Contact; Technical | • Our legitimate interests (running our business, providing admin and IT services, network security, preventing fraud, for a business reorganisation or group restructuring) • Complying with our legal obligations |
| To use data analytics to improve our website, products, services, marketing, customer relationships and experiences | Technical; Usage | Our legitimate interests (keeping our website up-dated and relevant, developing our business and informing our marketing strategy) |
Note that we may process your personal data for more than one lawful ground depending on the specific purposes for which we are using your data.
Please Contact us if you need details about the specific grounds we are relying on to process your personal data where more than one ground has been set out in the table below.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any company outside the Tellimer group of companies for marketing purposes. You can ask third parties to stop sending you marketing messages at any time by following the opt-out links in any marketing message sent to you.
You can ask us or third parties to stop sending you marketing messages at any time by logging into our website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by Contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to communications we send to you as a result of a product/service purchase, product/service experience or other transactions.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We share your personal data within the Tellimer Group. This will involve transferring your data outside the United Kingdom (UK) and European Economic Area (EEA).
We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data. These rules are called “binding corporate rules”. For further details, see European Commission: Binding corporate rules.
Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please Contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK or EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers for regulatory purposes.
In some circumstances you can ask us to delete your data: see Request erasure below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the following:
More details in respect of this rights is found in the Glossary. If you wish to exercise any of the rights set out above, please email legal@tellimer.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by Contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Third parties
Other companies in the Tellimer Group acting as joint controllers or processors and provide IT and system administration services and undertake leadership reporting.
The third party companies (acting as independent controllers) that Tellimer Group contract with to author and provide research, including but not limited to, financial instruments, stock analysis, corporate and sovereign bond analysis, geopolitics, domestic politics, macroeconomics, corporate and sovereign credit trends.
You have the right to: